Exchange & Refund Policy

SIZE EXCHANGES & RETURNS

Items are eligible for return or exchange within 30 days of purchase if unused, in their original condition and packaging, and with all tags still attached. Once tags are removed, products are no longer eligible for return or exchange, regardless of reason. Please try your shorts for sizing before removing the tags or washing the item. We may reject the return or exchange if there is damage to the product. See each section below for the full policies and instructions regarding size exchanges and returns. Specific return and exchange policies and restrictions apply for shipments to Canada.

 

SIZE EXCHANGES

EXCHANGES (US Only): To be eligible for exchanges and free return shipping, product(s) must be unwashed, in their original, unused condition with tags still attached, and in their original packaging. The exchange must be requested within 30 days of purchase. Clearance items are considered Final Sale and are ineligible for return or exchange, unless otherwise noted.

Please contact us at info@blitzbeatz.com for a return mailing label, and provide the following:

  • Order number
  • Style, size, and color of exchange item
  • Style, size, and color of new item

A return mailing label will be sent to the e-mail address used to place the original order, along with new order and shipping confirmation e-mails for your new item(s).  The shipping confirmation will contain new tracking information. Once the exchanged item is received, the new item will be released to USPS and the tracking information will become available in the online USPS system.

Exchange requests are valid for 30 days. If the exchanged item is not received within 30 days of the request, the new item(s) will be returned to inventory, and your exchange request will be canceled.

SIZE EXCHANGES (CANADA): All exchange requests originating from Canada will be handled and processed as refunds, and the customer will be responsible for making a new purchase of the desired item(s). Requests originating from Canada are ineligible for free return shipping and the customer will be responsible for all shipping charges. Please contact us at info@blitzbeatz.com with the order number, style, size, and color of your item if you wish to request a refund. IMPORTANT: Items returned for refund must be marked as a “Merchandise Return” for US/Canada Customs Declarations upon shipment with a sale value of $0.00. Any returns not marked as a “Merchandise Return’ for Customs, which will require Customs duties be paid upon receipt, will be denied and returned to sender. Requests for Refunds must be made within 30 days of purchase.

Please mail all exchanges to:
BlitzBeatz - Returns
PO Box 239
Greenbelt, MD 20768-0239

RETURNS

RETURNS (US Only): To be eligible for returns and free return shipping, product(s) must be unwashed, in their original, unused condition with tags still attached, and in their original packaging. The return must be requested within 30 days of purchase. We may reject the return if there is damage to the product.

If you are not satisfied with your purchase, please contact us at info@blitzbeatz.com for a return mailing label, and provide the following:

  • Order number
  • Style, size, and color of exchange item(s)

A return mailing label will be sent to the e-mail address used to place the order. Once the return is received, please allow 2-3 business days for the refund to be processed. Refunds are issued back to the card used to make the original purchase. Once the refund is issued, it may take up to 3-5 business days for the credit to appear on your account. This may vary by banking institution. Please contact your bank or credit institution with any questions regarding processing times.

Return requests are valid for 30 days from the date of request. If the return is not received within 30 days of the request, your return request will be canceled.

 

RETURNS (CANADA): To be eligible for returns and free return shipping, product(s) must be unwashed, in their original, unused condition with tags still attached, and in their original packaging. The return must be requested within 30 days of purchase. We may reject the return if there is damage to the product.

Please contact us at info@blitzbeatz.com if you wish to return your item for a refund, along with the style, size, and color of the item(s) you wish to return. Please wait for a response before mailing your return. The purchaser is responsible for the return mailing label and all return shipping costs, except in the case of incorrectly processed orders or manufacturing defects (see Quality Guarantee). IMPORTANT: Items returned for refund must be marked as a “Merchandise Return” for US/Canada Customs Declarations upon shipment with a sale value of $0.00. Any returns not marked as a “Merchandise Return’ for Customs, which will require Customs duties be paid upon receipt, will be denied and returned to sender. Once the return is received, please allow 2-3 business days for the refund to be processed. Refunds are issued back to the card used to make the original purchase. Once the refund is issued, it may take up to 3-5 business days for the credit to appear on your account. This may vary by banking institution. Please contact your bank or credit institution with any questions regarding processing times.

Please mail all returns to:
BlitzBeatz - Returns
PO Box 239
Greenbelt, MD 20768-0239